The Company assumes no obligation to update any forward-looking statements as a result of new information, future events, or developments, except as required by federal securities laws. Factors that could cause these differences include, but are not limited to, the factors described under the heading "Risk Factors" in the Company's most recent Annual Report on Form 10-K and in other filings, and as described in the press releases and other materials contained on this website. Therefore, actual results may differ materially from what is expressed in or indicated by the Company’s forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that are difficult to predict. Specific forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts and include, without limitation, words such as "plans," "believes," "expects," "anticipates," "may," "could," "intends," "goal," "will," "should," and similar expressions and variations thereof. Forward-looking statements are based on, and include statements about, the Company’s beliefs, intentions, expectations, and strategies for the future. This website contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Southwest Airlines does not review past postings to determine whether they remain accurate, and information contained in such postings may have been superseded. ![]() Readers should not assume that the information contained on this site has been updated or otherwise contains current information. Mar.The timing of these postings are made at the discretion of Southwest Airlines. This airline is ridiculous and I have been flying with them for 10 Years!!! If they dont fix or even attempt to fix this issue with more than letting my ticket expire I'll def be contacting the Better Business Bureau as well as finding a new airline. I then ask for a supervisor and all of a sudden NOW he is a supervisor and there is no one above him that can change anything, (was I born yesterday?) So now I have called corporate and I'm waiting to hear back. If they aren't trying to rape people for their money then I dont know what in the world is going on! So the gentleman informed me that I could purchase a ticket April 18th for my trip in May but tickets will more than likely be more expensive than today (DUH) and that's my only option. I am furious! I have never dealt with customer service like this before. I spoke to a "Corporate" rep and was advised that I have to book a trip and fly before April 17, 2013!!! WHAT!?!?! Then I was advised that since I have absolutely no where to fly to until May that I can let my ticket expire and then be docked a whole $100.00 and use whats left towards a new ticket or let the ticket expire all together. I'm trying to book a ticket for May however it's March that I'm booking the ticket. Uh OH now I have to use my previous ticket before April 17, 2013. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Louisiana resident Eric Capdeville who filed the class action lawsuit on Friday said in the filing that he and his daughter were. So here comes the day when I have a family trip planned and I'm booking my ticket online and I try to redeem my ticket. 1200 New Jersey Ave, SE Washington, DC 20590 United States. Southwest Airlines is being sued by a passenger who is accusing the carrier of failing to refund customers when it canceled more than 15,000 flights during an operational meltdown in December. The problem I have with this is when I cancelled the ticket with the SW rep she never informed me of any "hidden" information regarding using the ticket. I immediately cancelled the ticket and it was held as rapid rewards with an expiration date of April 17, 2013. ![]() ![]() I purchased a ticket from Southwest April of 2012, and of course I couldnt make the flight due to a change of plans.
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